BUDGET AIRPORT TAXIS UPDATE
This is our updates page which will show anything we feel is relevant to our business and our site visitors. We will be changing our updates page over to a blog page where we will continue to update customers with any relevant information
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Budget Airport Taxis April 2021 Update
*****NEW BOOKING SYSTEM AND APPS ON THE WAY*****
We are currently in the process of setting up and building an online booking database. This will give us the ability to offer a solid online booking experience. It will also allow us to provide all of our set priced routes as well as booking for all other areas. Customers will also be able to register accounts to help store data from their trips.
The system we are going to use requires all information to be entered by us due to cost and programming constrains. This means it is time intensive to enter all the data necessary to provide the service. We have been putting it together ourselves in our spare time and testing over the last two weeks. We feel we are fairly close to being able to offer it for live bookings.
Please keep an eye out for it going live in the next few days. We will also need to take some time to integrate it in to the current format of the website. We may need to make some changes to the website or write additional page content to offer the system. We also have a need to write instructions to allow our customers a clear and concise experience.
The new booking system will bring with it a new customer app and a driver app. This will also customers the ability to fully track and to contact their drivers from within the app. The apps will be available on Android, iOS and will come as a web app experience too.
Initially we will have to go through a period to iron bugs out but with the testing we have done we hope this will be minimal. Once you have booked with the online booking system you will receive an email and/or text message about your journey. If you book on the apps, you will receive notification through the app itself. We will have an update with further explanation posted to our updates page later today.
The system we are using is provided by Gazoop and is a cost-effective option for start-ups and small enterprises. This is a perfect opportunity for us and provides a great stepping stone towards the future for us. Gazoop also has the ability to be able to grow with fleet sizes and although we don’t intend on major expansion it provides options for the future.
Gazoop was something we looked at in the past along with Taxicaller and zoom. For us Gazoop was still in its infancy and had a lot of issue that required ironed out but they seem to have progressed well. As for Taxicaller and zoom, both are great systems but have a high outlay for whitelabel apps for a small enterprise.
We selected Gazoop because although they run a non whitelabel shared app model like other companies, where multiple companies can technically be registered to a customer’s app it works better for us. Taxi caller offered an online system where customers could search for a trip but it offered all businesses on the platform. This for us leads companies like ourselves feeling forced to lower prices to compete with other providers. Couple this to being charged for the service I felt we were in a position of being charged to discount to catch customers attention.
I much prefer to have a settled pricing system where I feel we are the most competitive and cost effective because our service history backs this up. It also still allows me to provide our pricing guarantee where any customer finds a cheaper price, we will still beat it. It is a far better situation for us to do this on a job-by-job basis than have our whole system programmed to a constantly low pricing structure where service might suffer.
Over the next few days customers will see some changes on the website. Nothing to significant but we will be replacing our booking form with the Gazoop form and customers can switch to booking here. Cash and Card options will be offered through the booking portal.
We will also add a page with instructions on how to set up the app if customers are looking to download that. It is a system where the customer must download the app from one of the app stores then scan our personal QR code to save our business in the app screen. It is not really a difficult system but we think best to provide clarity to save any confusion.
Budget Airport Taxis March 2021 Update
Budget Airport Taxis would like to ensure customers that we will do our best to keep you moving during this crisis. In line with government recommendations we are currently running a normal service with additional precautions. We are still available to provide all types transfers services as before.
However if possible we will be asking customers to travel in the back seat unless they are unable to do so. We are still catering for groups of up to 4 per vehicle. However when groups are smaller we would request this precaution to maintain spacing within the vehicle. We would ask all passengers to adhere to the recommendations set out by the UK government when travelling with us.
As per government recommendations drivers and passengers will be required to wear face coverings unless unable to do so due to medical conditions etc. Our vehicles will also be kept as clean as possible inside and out and will be disinfected on a daily basis. If we are transporting multiple groups then vehicles will be disinfected multiple times per day.
If any further information, assistance or requests about our services during this time are required please feel free to contact us using our contact details below. We will be more than happy to assist anyone with any queries that they have.
We thank all customers and users of our website for their patience at this time. We would also like to extend our well wishes to everyone and hope that you and your families remain safe at this difficult time.
Budget Airport Taxis December 2020 Update
So at the moment we do not have to much to update. We hope all our customers and their families are staying safe during this coronavirus pandemic. We hope you have all had as good a Christmas as can be expected at this challenging time? We look forward to an improved situation in 2021 and wish all our customers a good new year when it arrives.
Glasgow Airport has taken the opportunity to increase drop off and pick up charges to £4 from £2. This change was implemented on the 4th December 2020 and is out of our hands. Unfortunately we are required, unless we wish to risk a fine, to drop off and pick up at the dedicated area. We urge anyone unhappy regarding this to contact the airport directly with their views.
We were thinking of increasing prices slightly in line with inflation this new year. However due to the current financial climate we will be holding our current fares until at least the summer of 2021. The only exception to this is for the pick up and drop off charges and the meet and greet charge.
We thank all our customers and website visitors for their continued support in to 2021
Budget Airport Taxis January 2020 Update
Currently we have opted to update some of our prices and these have been updated on our pricing page. There is no major pricing update at this time and the increase has only affected a selected small number of routes. The reason for this is mainly to take in to account small changes in the original mileage estimates used to price the routes. It also takes in to account the added time it take. to travel some other selected routes mainly those in rural areas.
The only other update we have at the moment is the addition of web pages providing coverage for some of our most popular routes. This allows us to provide target information for these areas showcasing our services on a more local level.
Further to these updates we are aware of issues with our site being unavailable at points. This seems to be limited to early mornings and is currently being investigated by our hosting provider. We may need to move to another provider but this would be a seamless operation and can be completed within an hour. This would prevent unnecessary down time for the website and prevent customer inconvenience. If we have to explore this option we would add an update at a later date to let our users know.
May 2019 Update
Sister Website Launch
We have now launched our sister website Budget Airport Private Hire. We launched it as a one page website under construction page last month. We have now worked on it and updates different aspects of the site to provide more information on our services. Primarily both websites will do the same job but will have differing content on them allowing us an opportunity to reach more potential customers.
At the moment we are doing well but with one eye on the future and the further expansion of our business both websites will allow us to target a wider range or areas. Primarily our main source of business is online with a little bit of advertising but the lunch of this new site allows us to continue our focus online. We believe that the internet is a powerful tool and along with traditional advertising and publicity a new website allows us to focus our attention on expanding to a wider online audience. We never really know what the future holds for us but as they say “nothing ventured, nothing gained”.
April 2019 Update
Booking System Update
Following continued problems with our booking system we have switched back to our previous system. We are back using our simple online booking form which will notify us when someone has sent a booking request. We will then get back to customers as soon as we can but usually this will be within 2 hours.
Once again we have opted to purchase an SSL certificate for the next two years instead of one. The security of our customers information is of the utmost importance to us. Even though our booking system has reverted back to the old system and we no longer take card payment through the website we still believe a certificate is worth while.
It continues to provide the security encryption required to protect customers details when they are entered online. This means anything that is sent to us whether it be a name and address or credit card details in the future will all be securely encrypted. If you wish to view our SSL certificate information please click the link.
January 2019 Update
Our new prices are now live as of 1st of January 2019. To view our updated prices please head over to our prices page.
New Service Introduced
We have now introduced our new accompanied tours service with an aim of making it easier for people to see Scotland especially if they are on a tight schedule. The new service targets those who are coming to Scotland or other parts of the UK via Glasgow Airport.
The new service will consist on a driver and his/her vehicle being available to the party who use the service for a prearranged period while they stay in the UK. The service basically works by allowing people to book a car and driver for their transport needs while here in the UK.
The driver will transport the customers based on a route provided or agreed upon before their arrival. The driver will be with the customer for the whole period and will offer a tailored transport solution to customers who do not wish to spend time booking hire cars, buses, trains etc. The customer will either send us their required route and stop offs or they can submit to us where they wish to go. From here we will arrange or suggest the most appropriate routes and stops based on the information provided.
This will result in the customers and driver travelling over a planned route where the customer can stop at attractions, take photographs and will be taken to their choice of accommodation. It will allow customers who are especially short of time to book a car for one, two, three or in some cases more than 3 days.
Over these days the driver will take the customer where they wish to go and will also stop over night in the areas with the customers too. However our drivers may not be accommodated in the same accommodation due to prices unless the customer specifically requests this. If further information for this service is required then please feel free to contact us via our contact form with all the details for your trip so we can put a route map together along with a price.
May 2018 Update
Car Park 2 Pick Up and Drop Off
Glasgow Airport have once again changed the parking arrangement for car park 2. Zone D, which is our preferred meeting point has now been marked out with 1H parking bays and the £2 for 10 min pick up has now been removed. The minimum cost is now £3 for 20 min minimum.
To avoid an increase of £1 in our prices we will now be picking up zones A and B (Red and Blue) as this area is still £2 for 10 min pick up time.
Alternatively customers can still be picked up and dropped off at Zone D but an additional £1 each way will be added to the cost of the journey.
Meet and Greet service can still be provided as before and the cost for this still remains the same at £6.
Budget Airport Taxis April 2018 Update
This means companies should be protecting customer data at every opportunity as securely as possible. We are in the process of auditing to ensure we can comply with this legislation. We do not share customer data with third parties except those we subcontract to provide transport on our behalf.
Please feel free to check back for updates on a regular basis. Please remember this legislation is due to become law on the 25th May 2018.
Further information is available by searching through google for GDPR (General Data Protection Regulation). Alternatively you can click this link to the Information Commissioner’s Office which provides further information on this change.
Following the addition of our SSL certificate to our site we have now been able to bring a new booking widget to our bookings page. This will allow customers to book directly to our system with real-time availability and card payments handled via Stripe. At the moment we will be using it for a trial period to see if it is suitable and to check its functionality.